We would like to commend your staff, including Ron, who did the handover, Phil and Paul in Sales, but particularly Nick Condon, who showed great patience and was most helpful throughout.

David and Linda Burdon

I would just like to say how impressed I am with you and the Brownhills service.

Andrew Pearson

Ms Matthews has always dealt with me with courtesy and understanding. She is a fine ambassador for your company.

Ray Lakeland

Just a quick note to say thank you and your team for all the help on Tuesday, as usual they were terrific.

Pete and Sandra Lourie

I have just visited your accessory shop, the service and reception I got from the manager & the girls was superb. They couldn't have been more helpful with the problem I had. I then purchased a multimo satellite dish. With Club Brownhills discount card - fabulous.

Dick Gullen

Thanks again for the excellent service.

Brian G Redden

Just a note to thank you and your company for arranging an excellent pitch at the Peterborough Show last weekend.  Mr Ron Sudale is the most professional and friendly gentleman, not forgetting his lovely wife. The Club Brownhills was in a fabulous location next to the show.  We had to come to your Newark Branch on the Sunday morning, as we had a problem with the gas in our motorhome.  However, it was soon resolved by one of your superb staff in the services department. Thank you all very much.      

Heather & Peter Roach, owners of a Rapido 909M.     

We would like to thank Elle, Alison and the service team for helpfulness and efficiency they showed when we recently came to Newark for our annual habitation check, service and MOT.

Louise and Danny Carr

I would like to pass on our grateful thanks to all your staff. Nothing was too much trouble to help us and your customer service second to none. It was lovely to see a team of people happy in their work who were just eager to please you.

Marjorie and John Quigley

Thank you for inviting us to enjoy your Christmas fayre, as I was recently disabled it was really good to be there. We were welcomed by staff in green and red and with a cheery grin, they were full of ho ho ho and we thought our luck was in!

Mr and Mrs Baldwin

Thanks once again for your sincere assistance. My sister and I were very impressed by your professional and understanding approach.

Carrie Gaye

We would like to pass on to your managing director our thanks for such a pleasant experience when purchasing our new Swift Kon Tiki from your Swindon Branch.  Our salesman Mark was extremely helpful and attended to our every need and he, Darren and the rest of the staff have been a pleasure to deal with. 

Ivan and Molly Scott Spalding

Many thanks for the excellent Xmas lunch served to us today. Full marks to Brownhills for such a kind gesture, and congratulations to the Bistro staff and others who made the occasion so enjoyable.   Compliments of the season to all at Newark branch and best wishes for a prosperous 2010.

Ann & Barrie Anstey

I wanted to thank you all for the lovely Christmas lunch we had yesterday in the Bistro. Please pass on our compliments to the staff there and also the sales staff who helped serve us. We were very impressed with Ellie from reception who spent almost all her lunch hour helping out in the Bistro. Well done to all. Ps. The breakfast this morning was good too.

Bill and Sue Wooderson 

The Christmas lunch was great and we would like to say thank you for all the hard work which went into everyone enjoying it. The glass of wine - Christmas pud was a lovely finish, and we hear from friends who were invited to Hymer UK that all was very nice there also.

David and Dorothy Hunt

Thanks to you and your staff for making today such an enjoyable experience. Great meeting such a fantastic group of motorhome owners.

Val Smith

Just a quick note to say thanks very much for our lunches last Friday. Food was excellant, service 5 star and Bistro had a real freindly buzz to it. Our thanks to yourself and all concerned.

Jean and Robert Bruce

Thank you very much for the lovely Christmas Dinner last week. Even though the restaurant was nearly full the service was quick and efficient. Please convey our thanks to the Manageress.  Please also thank Bill Dosser who made us so welcome upon arrival. Tell him he would make a very butler.

Thanks again

Peter and Christina Banks

It was a real pleasure to do business with you.

Geoff Russell

We attended the Lunch on Wednesday . Congratulations to everyone concerned and thank you for a wonderful afternoon. We hope you all have a wonderful Christmas and a Prosperous New Year.

Pete and Elizabeth Fletcher.

Thanks to you and your team for the way you all conducted business today, and for your support Darren since we first began the purchase- process of our new motor home.

Jane & Chris.

A quick note to say a big 'THANK YOU' for yesterday.  It was great not only to see you again but also to meet other 'campers'. 

John Waldock

We have found Brownhills both caring and helpful with any problem we have encountered.  It has been attended to with cheerfulness and good humour.

Mrs Gretchen Rawlins.

Many thanks for your kind gesture taking us for a meal at Lea Gate. It was a pleasure meeting up with you all at Preston.

Sally and Bob

I am highly delighted with the service I have received. Outstanding service. I cannot think of another dealer who would have provided such a service. Many thanks.

Tim Ellwood-Wade

I would like to take this opportunity again to thank all the staff at Co Durham, their helpfulness and refreshing honesty have made sure that I will be a returning customer.

Richard Radigan

We`d like to thank Dean Lamplugh and his staff in the North East for the stirling work done on our behalf in rectifying a fault with the refrigerator in our van.

John & June Wray

More congratulations to Brownhills. We cannot praise Steve Cox too highly for the way he resolved the problem. Here was a man who really knew his job.

Ron Hutchinson

Rob Batchelor welcomed us in a very friendly way but he had someone look at our problem straight away, identify the problem and rectify it immediately. A very big thank you to your organisation for a job well done.

Mr R Turner

We were certainly impressed with the customer service received and this will definitely bring us back down to Birtley for our purchase in due course

John Cowie

We certainly will be singing your praises after your prompt reply, thanks once again Ms Ashton.

A J Kemp 

I have been delighted with the service that your colleagues provide both in terms of proper profit related sales but also in respect of general advice type queries which result in little other than  customer satisfaction and goodwill. It makes us keep coming back resulting in additional sales and therefore profit. I find the quality of service quite refreshing in this age. Best wishes to you and the rest of the team

Colin Lee

Your chef was very good. The meal was delicious, served hot with very generous portions - more like home made. We certainly will go there when we come back. In all we enjoyed our short stay at Brownhills and look forward to our return visit.

Nancy Walker

I would like to take this opportunity to express my pleasure with the excellent manner in which you’re employee Mr Paul Parkinson handled the sales negotiations and enquiries when purchasing a Hymer Van 562. 

Graham Walker

Just want to say thanks for the stay over we had on Sat night, it was a great stopover on our trip back from London, by the way we are new M/H owners of 3 weeks, we bought our new M/H from Brownhills in Gateshead, the chaps we dealt with were Dean and Nic and for the record they were spot on, I would have no hesitation in buying from you again. Once again thanks.

Tom Stewart

I am always made to feel welcome at Brownhills whenever I visit and the staff are always helpful.

H Jones

Not only are Gary and I satisfied customers of Brownhills with our Hymer motorhome we are also very satisfied with the camera we have just won in the photo competition.

Sally Sanford

I wanted to thank you, Adam Daffern and your team, for your considerable help in getting the vehicle specification just right. We were very impressed with the care and attention given to us when we stayed overnight to check out the vehicle features.

E S O'Connell

I visited your company today for some attention to a problem with my motorhome and received excellent service.

P G Preston

Thanks for your courtesy during our recent visit to Brownhills.

David and Jean Allingham

Superb care given over almost a year by John Read who guided us superbly through the whole process of choice and purchase.

David Weaver

Further to our various contacts since my letter of 12 September to your workshop manager may I now write a line of sincere thanks (to Deborah Ashton) for ensuring that all aspects of concern expressed in that letter were taken care of - well and thoroughly - during our visit to Brownhills on 29 September. We are delighted with all that was achieved on our camper van during that visit and wish to express our appreciation of your personal involvement in accomplishing that on our behalf. Very many thanks and all good wishes.

Dr Clive Skinner

We would like to thank Debby Ashton for her patience in dealing with the fault we had with our van.  We would also like to thank the habitation technician, Andy Bradford, who found the fault of a dud battery and fixed it.  We would like to thank Barry Picker the driver for being such a lovely man.

Dorothy and Stanley Bowman

I met several of your staff recently and I must say they were most pleasant, helpful, courteous and knowledgeable.

Colin Beard

Sincere thanks to all your staff (especially Alan, Paul and Mick) for the reception and attention that you gave.

David Gracie

We would be most greatful if you would pass on out thanks to the departments concerened with the administration and subsequent repairs to our van.  the workshop technicians were clean, courteous, friendly and knowledegable when talking to us. 

C J Ward

My wife and I would like to write to you to tell you how happy we are with the recent transaction which we have conducted with Brownhills of Swindon.

Ron Hutchinson

We had to write to thank you and your team for all the help and advice in choosing our first motorhome. We'd especially like to thank Chris Kitson who went that extra step to smooth our path – he was great!

We have been looking for a motorhome for a good while and found your outfit, from the receptionist, the service engineer and every single person, pleasant, happy to help and efficient. This has not always been our experience in other dealerships.

You have a great team – keep up the good work and again thank you.

Mr and Mrs Burgess

I would like to commend your sales team for their diligence, they knew when to try and sell and when to stand back and let my partner and I explore the vehicle.  Their helpfulness and friendly attitude defnitely made the experience very pleasant.  We think they are a credit to your company and if and when we are looking for a change, Brownhills Newark will be our first stop.

John Clifton and Carole Brown

I would just like to say what excellent aftersales service I have received at your north east branch of Brownhills.

All the staff have been extremely helpful and pleasant right through from the receptionist to the service department and I appreciate it very much.

I know you like to have feedback from customers and I am only too happy to let you know how impressed I have been.

Julie Sellers

May we take this opportunity to say thank you for your professional salesmanship, this was the first time in many years that we never felt pressured into a quick sale purchase, we would have no hesitation in returning to Brownhills.

Thank you once again.

Nat and Jean Wood

Just a short note of thanks. Can you please relay my gratitude to your parts dept. I believe it was Boz who tried to assist me with parts for a broken fiamma awning whilst on hols in france. Although in vain, I really appreciate the effort made and the returned call.

Peter Moore

  The work was completed and completed well.  I would also like to commend the lad who carried out the work to lay the new floor, the job was carried out well with no damage to any of the furniture. 

David and Isabel Thomas

During the past year I have visited aftersales on several occasions for one thing and another.  I would like to pass on my gratitude to Elle Harrison for excellent service and patience.  Also a big thank you to your service engineers.

David Reeves

A short note to say well done and thank you to your staff for sorting out a problem quickly, efficiently and pleasantly.

Mr D Chadwick

Just a word of thanks for the smooth and efficient way everyone deal with the exchange of our caravan and car for the Pollensa motorhome. It has been a big decision to change to a motorhome, one which I hope will give us a lot of pleasure in the future. A special thanks to Phil for the hassle free way you dealt with the paperwork, also to Ron for the comprehensive explanation of the vehicle.

Barbara and David Williams

I wish to commend your receptionist for the way she handled two of my problems I have had recently. She was courteous and friendly and handled the situation with so much ease. Such professionalism is rare nowadays. She is an asset to your organisation and is part of the reason I look forward to doing business with you again.

Mr A Thirwell

Thank you very much for such a good service.

Mr G Threadlingham, Exeter

I felt I had to let you know how pleased I am with the handling of my recent order. Darren was most helpful and it is so refreshing to find some one willing to go that extra mile even to explaining to me what was needed and how to fit it.

A very satisfied customer.

Dave Simpson

I recently contacted you to request assistance with regard to a replacement fluorescent tube for the washroom on our Hymer Swing. Thanks to your advice I have now sourced a light fitting and everything is working as it was.

I would in the service industry so I know how unusual it is to come across a company that an individual who genuinely wants to help with aftersales advice. It's assistance like this that helps retain customers when they come to change their vehicles.

Thanks again, you are a credit to Hymer.

Ben Usher

I visited your depot recently for warranty remedial work to my motorhome. I particularly requested ‘I wait' as I did not wish to have to make a second trip due to the distance between you and my home.

It is my wish that you say thank you on my behalf to Caz and your most helpful technicians who due to my infirmity were most helpful on that day. The weather was awful; it bucketed down the whole day, so I was rather restricted to the showroom. I was supplied coffee, given a lift to a nearby garden centre that I may purchase my lunch, following which I was collected from same, and generally looked after, all that both I and my new full hip replacement were not stressed.

Again my most sincere thanks to your magic staff, the Canterbury depot deserves to do well, with attention like that; to your customers it is second to none.

Jamie Hanks-Tucker, Tenterden

We would like to say a special thank you to Paul and Wayne for all their help throughout the purchasing of our new Rapido.

Sue and Ron Thackeray, York

Thank you very much to all concerned at Brownhills for the courtesy and professional service provided when our motorhome was brought in for a new bathroom refit.

Our main appreciation goes to Chris Claxton whose dedication was outstanding on this project. What a wonderful transformation he had made of the bathroom refit, many thanks to him.

We found also all the staff we dealt with very friendly and helpful including Paul.

We would have no hesitation to recommend Brownhills to all our friends and family with motorhomes.

Well done Brownhills.

Ian and Sue Savage, Chatham

Once again many thanks for all your help in sorting out our problems with the motorhome. It's very refreshing nowadays to find someone who not only does help with problems but actually seems to want to help.

Gerald Payne, Abergavenny

What a joy it is to visit the Service department nowadays, such a remarkable change from just two years ago.

Last week I brought my van in to have a replacement plastic roof vent over the main saloon. Arriving at 8.10 having booked in the van, Kate's first question was, ‘Have you had breakfast can I get you some toast?'

This kind gesture was very much appreciated and is typical of current attitudes. Well done.

Arthur Henn, Chester

I would like to take this opportunity of thanking you, personally, for the excellent service you have given us.

Ann Jefferies

Just a line to thank you for the terrific help that you have been during the past three months with the problems we have encountered with our new Hymer B655 Classic.

Thank you and your team again for wonderful service and a pleasant stay with you last week.

Martin and Amanda Rudd, Sidmouth

We're living in our C544 whilst renovating our ‘new' home. The Hymer is proving home from home and our situation is far more ‘fun' than previous renovations. Any teething problems with our ‘home' have been dealt with very swiftly and we've looked on the four hour round trip as “giving the motor a run out”!

A very grateful thanks to all the Hymer team for coming up trumps every time.

Rod and Sue Holmes, Langdale

Thanking you for your care and attention in repairing the motorhome. It was very much appreciated by my wife and myself. You and your staff were very efficient in doing the repair.

Thanking your once again.

Mr Gilbertson

I just wanted to thank you for the highly efficient service you arranged for our van last week.

Thanks again for a job well done.

Sally Moore

As long time motorhomers we would like to thank you for the way we have been treated by everyone at your Newark branch since purchasing our motorhome in April this year.

Our first experience was the way we were handled by your sales department and sales rep. We felt really special.

This week we attended for two days your service department for some repairs to be done to the van. We were treated in a polite friendly and efficient manner by Elle who took down our faults.

The technician was super efficient, friendly and did the work to our satisfaction while we took advantage of the swimming pool and the overnight facilities.

Paul and Susa Kirk, Scunthorpe

Thank you for all your help and patience during the last few weeks.

John and Barbara Sumner

The service I received at Canterbury was absolutely tremendous.  It immediately became apparent to me that the staff had genuine desire to resolve the problem with my motorhome and arrangements were made for an immediate repair.  Whilst the repair was carried out it was considerate of the engineer to inform me of the progress.  I thought that you should know that every person I had the pleasure to talk to was courteous, helpful, professional and a credit to your company.  I left Brownhills much happier than when I arrived!

Norman Thompson

Would just like to take the opportunity to thank you for making Graham and I so comfortable when the jobs on our motorhome were being done. The friendliness of the people comes highly recommended and will do so to our friends.

Ann and Graham King, Bridgend

We would like to thank you all for your prompt attention in remedying the faults. Our particular thanks to Tracy and Matt who took great care of us on the day and really went the ‘extra mile' to ensure that everything was to our satisfaction.

Once again thank you.

Julie and Robert Moore, Pontypool

The service you give is superb…

Peter Lane

We would like to express our thanks for the excellent service and to say how pleased we are with the work done. Also a thank you to Sam and Tracey for keeping us informed of the progress of the work being done up to the time of collection.

Again many thanks for your assistance and prompt customer service – much appreciated.

Bob and Beryl Barnfield

We are grateful to all in the Service department for the courteous way we were treated. To the service engineer who worked on our Cheyenne – thank you for doing such a good job and for answering our queries.

Valerie and Julian Failes

Just a big thank you for everything you've done to help us out with our van. You don't know how much it is appreciated.

Sheila and Bill Atkin

Just a note to say thanks for all you have done for us. You have restored our confidence in our motorhome. We can go away with peace of mind and enjoy it.

Nick and Craig Scamdrett

Many thanks for your excellent service last week. Customer care is a rare thing; last week you showed that Brownhills can ‘come up trumps'.

John and Sally Reid

Many thanks for your help and kindness – it's the little things that count

Mr W King