Brownhills Preston Scoops Gold

The Premier brand of Europe’s largest motorhome retailer has been recognised in a national industry survey.

Brownhills Group Hymer UK subsidiary based in Preston was announced as a Gold Sovereign Winner for motorhome sales and ownership experience by Practical Motorhome readers in their annual Sovereign Awards survey results just announced for the 2009 measure.

The awards are the industry’s only truly independent customer satisfaction survey of their kind, voted for by motorhome buyers. The Hymer UK award was won as a combination of returns from all Brownhills sites but expressed in terms of satisfaction with that particular brand of van - Hymer. All Practical Motorhome readers who bought a pre-owned motorhome since January 2006 were invited to take part and give feedback on their experiences.

“We make every effort to ensure that our customers have a positive experience when they choose to come to Brownhills buy a motorhome. We recognise that a motorhome is a big investment and are extremely pleased that so many of our customers are satisfied with the service we provide. In particular - the Hymer brand is the upper reach of our quality spectrum and we are particularly pleased to have achieved the Gold standard with this type of extra-demanding consumer ”

Brownhills Group also achieved Silver Standard overall for their performance in all vehicle sales including Hymer - a double headed coin for Brownhills customer satisfaction initiatives in 2009.