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5 Jan 2021, 9:26 AM
As our site was already closed to the public after Nottinghamshire entered into Tier 4, this latest lockdown does not change anything with regards to our previous news item. All departments remain open to assist with any telephone or online enquiries. However, please note that we have limited staff currently working and as such our service and parts departments will only be open Monday - Friday during their usual business hours whilst we are in full lockdown.
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30 Dec 2020, 4:55 PM
Following the latest government announcement which places Nottinghamshire into Tier 4, as a non-essential retail business we are sorry to say that our gates are once again closed to customers until the restrictions are lifted. Please note however that all departments will remain open behind the gates where our staff will be on hand from 2nd January to assist with any online and telephone enquiries.
Accessories and Parts
We remain open as usual for all online orders via our motorhomeshop website where our valued Club Members can benefit from a 20% discount from now until 28th February 2021. You can also place orders over the telephone!
Please note that for now our parts department will only be open from Monday - Friday. Our accessory shop is open 7 days a week still.
Sales Collections
If you are due to collect your motorhome during the period of this latest lockdown, our Pre-Delivery team will be in contact with you regarding your handover from January 4th.
Service Department
If you are booked into our workshop during the period of this latest lockdown, our service team will be in contact with you to arrange re-booking your motorhome for a later date.
Please note that for now, our service department will only be open from Monday - Friday.
Motorhome Sales
We will continue to offer customers personalised videos of the motorhomes that we have in stock plus we will be regularly updating our website as new models arrive. If you require more information on any of our motorhomes, our sales team will be here to assist you.
We remain committed to offering a safe working environment for our staff during this time and once we re-open our gates, we will continue to operate a safe environment for our customers too via social distancing, temperature check points, the wearing of face masks, motorhome sanitisation and hand sanitisation throughout the site.
We will update our news page advising the date our premises will re-open to the public as soon as the government allows us to.
Stay safe and look after yourselves!
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1 Dec 2020, 8:57 AM
Find out all the latest news in our December newsletter.
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26 Nov 2020, 1:04 PM
Following the Government announcement today regarding local restrictions, it has been confirmed that Nottinghamshire will come under the highest level of alert – Tier 3.
Our business will reopen on Wednesday 2nd December, however, our café will be closed and our overnight facility will remain closed for social stays until further notice.
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2 Nov 2020, 2:38 PM
Following the government announcement on Saturday 31st October, as a non-essential retail business we are sorry to say that our gates will once again be closed to customers from Thursday 5th November until we re-open on Wednesday 2nd December. This time however, all our departments will remain open behind the gates where our staff will be on hand to assist with any online, web chat and telephone enquiries.
Accessories and Parts
We remain open as usual for all online orders via our motorhomeshop website where our valued Club Members can benefit from a 20% discount from now until 28th February 2021. You can also place orders over the telephone!
Sales Collections
If you were due to collect your motorhome during the period of lockdown, our Pre-Delivery team will be in contact with you regarding your handover.
Service Department
If you were booked into our workshop during the period of lockdown, our service team will be in contact with you to arrange rebooking your motorhome.
Motorhome Sales
We will continue to offer customers personalised videos of the motorhomes that we have in stock plus we will be regularly updating our website as the new models arrive. If you require more information for any of our motorhomes our sales team will be here to assist you.
Christmas Lunches
Following the opening of our event line, we are continuing to book our Club Members in for Christmas Lunches from 3rd – 22nd December. Please note that as the lockdown period could be extended, we may need to cancel some of these dates at short notice, we will however be in contact with anyone who has booked to advise if this is the case. Bookings made are per table and all those on your booking MUST be members of your household.
We remain committed to offering a safe working environment for our staff during this time and once we re-open our gates, we will continue to operate a safe environment for our customers too via social distancing, temperature check points, the wearing of face masks, motorhome sanitisation and hand sanitisation throughout the site.
Stay safe and look after yourselves over the next few weeks!
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1 Oct 2020, 11:51 AM
Adria's roadshow is now at Brownhills!
From today until Sunday 4th October at 5pm we have a display of the all new Adria motorhomes in our vast showroom for viewing, including the brand new Twin Supreme 640SPB Family model.
Here's a list of the Adria models on display this weekend:
Plus we are also offering a 20% discount on all in store purchases in our Accessory Shop this weekend (30% discount to Club Members). This discount is available on all stocked items excluding gas.
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24 Sep 2020, 11:16 AM
A selection of Adria's new generation of their best-selling Coral and Matrix models, will be on display in our showroom from 1st - 4th October!
The following models will be on display with more models arriving later in October!
- Twin Supreme 640SPB Family - New for the 2021 season!
For more information, call 01636 704201 to speak to a member of our sales team.
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21 Sep 2020, 8:24 AM
Find out all the latest news in our September newsletter.
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1 Sep 2020, 11:27 AM
The Kampa Dometic Awning Roadshow is coming to Brownhills from 10th - 13th September. Visit our site during this time for exclusive show offers!
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11 Aug 2020, 1:51 PM
Click here to find out all the latest news from Brownhills.
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3 Aug 2020, 4:02 PM
Our café has joined the Eat Out to Help Out scheme launched by the Government which entitles customers to a 50% discount on food or non-alcoholic drinks which are eaten or drunk in our café (to a maximum value of £10 per diner). This offer is available every Monday, Tuesday and Wednesday from 4th - 31st August.
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17 Jul 2020, 10:35 AM
Face coverings will be mandatory from Friday 24th July. Face coverings must be worn when visiting the Brownhills site from this date onwards, in the Accessory Shop, Club Lounge, Showroom and when viewing motorhomes on our pitch areas.
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14 Jul 2020, 10:49 AM
Due to the ongoing COVID-19 situation, it is with regret that we have made the decision to postpone our Club Member 2021 Model Launch Weekend event which was due to take place from 18th - 20th September. We still hope to have a range of the brand new 2021 models on site during September for people to view during our normal opening hours and more information on this will follow in due course.
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7 Jul 2020, 11:30 AM
We are pleased to announce, following the latest government guidance, that our overnight facility is now re-open for our Club Members.
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2 Jul 2020, 3:07 PM
Click here to find out all the latest news from Brownhills.
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1 Jun 2020, 12:57 PM
Click here to find out all the latest news from Brownhills.
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27 May 2020, 9:35 AM
We are re-opening our business on Monday 1st of June and we look forward to seeing you.
All departments - Sales, Service, Parts and the Accessory Shop - will be open, the Cafe with a limited menu and takeaway service only.
Unfortunately we are unable to open our Club Brownhills facilities including the overnight hook-ups and swimming pool until the government allows campsites to re-open as our facilities are regulated by the same rules.
There are many of you who are waiting to take delivery of your newly ordered motorhome. Our Preparation and Handover team are back at work and we are in the process of contacting everyone to re-schedule your handover for as soon as possible.
All service appointments already booked for 1st June onwards will go ahead and we are contacting you all to confirm that you are still able to attend as we know some of you aren’t currently able to. We will then contact everyone who missed an appointment during the lockdown and we will re-schedule your visit. The motorhome manufacturers we represent are all being understanding as regards delayed servicing and no one will invalidate their warranty as long as the servicing is re-booked. We do ask that in the interests of Covid-19 safety, all service customers please clear personal belongings from their motorhomes especially from cupboards.
We are taking the threat of Covid-19 very seriously and for the safety of our customers and staff we have taken measures including installing walk-up infra-red thermometers which take temperatures in a second at our showroom entrance, putting up Covid-19 plastic screen guards at all customer service points, introducing social distancing signs and re-arranging our premises to maintain distancing and installing hand sanitiser points. We would ask that all visitors please support our staff in making our premises as safe an environment as possible.
We currently have staff working in Sales, Service, Parts and the Accessory Shop who can be contacted now if you have any queries.
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11 May 2020, 5:30 PM
In line with Government and local authority instructions our site is currently closed to customers as we are deemed to be a non-essential retailer and travelling to our business is considered non-essential travel. Accordingly, all departments are closed and we are unable to undertake servicing, supply parts or accessories, or carry out handovers or delivery of sold motorhomes. Our leisure and overnight facilities are also closed.
The government has advised that non-essential retail businesses might be allowed to open from 1 June and we shall provide an update as soon as we hear whether we are able to re-open then.
We are able to deal with general enquiries during this period by using our Contact Us form and we can deal with motorhome sales enquiries made through Contact Us or the links alongside any motorhome you wish to enquire about.
Service bookings during the lockdown period are cancelled but as soon as we re-open we will contact customers to re-schedule. Our manufacturer partners have relaxed their usually strict deadlines to maintain motorhome warranties and have asked that servicing is undertaken a reasonable time after we re-open and any periods of customer self-isolation are completed.
Our Summer Spectacular event scheduled for 12-14 June has been postponed as such mass gatherings are understandably not currently allowed due to the corona virus situation. We will update details on our Club Events page here.
We look forward to seeing you when we re-open our business, until then please take care of yourselves.
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20 Mar 2020, 11:54 AM
In the light of COVID-19, manufacturers understand that due to self-isolation there may be a need for motorhome owners to delay any scheduled servicing which may in turn lead to the servicing being undertaken outside of the stipulated warranty periods.
Manufacturers are relaxing their usual strict scheduling periods to help those customers affected during this time. Please note that your service work must be undertaken as soon as possible, following isolation and any other Government advice, in order for you to be entitled to the extension period.
Manufacturers are asking that you continue with any pre booked servicing / warranty work where possible and do not unnecessarily delay this work. If you are unable to attend your scheduled servicing / warranty booking they have asked that you notify us to ensure you are recorded on their database and will therefore not be penalised for late servicing. You must, however, rebook as soon as possible once this situation is resolved.
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19 Mar 2020, 5:11 PM
Click here to find out all the latest news from Brownhills.
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