National Lockdown - Brownhills Internet & Telephone Support
Following the government announcement on Saturday 31st October, as a non-essential retail business we are sorry to say that our gates will once again be closed to customers from Thursday 5th November until we re-open on Wednesday 2nd December. This time however, all our departments will remain open behind the gates where our staff will be on hand to assist with any online, web chat and telephone enquiries.
Accessories and Parts
We remain open as usual for all online orders via our motorhomeshop website where our valued Club Members can benefit from a 20% discount from now until 28th February 2021. You can also place orders over the telephone!
If you were due to collect your motorhome during the period of lockdown, our Pre-Delivery team will be in contact with you regarding your handover.
If you were booked into our workshop during the period of lockdown, our service team will be in contact with you to arrange rebooking your motorhome.
We will continue to offer customers personalised videos of the motorhomes that we have in stock plus we will be regularly updating our website as the new models arrive. If you require more information for any of our motorhomes our sales team will be here to assist you.
Following the opening of our event line, we are continuing to book our Club Members in for Christmas Lunches from 3rd – 22nd December. Please note that as the lockdown period could be extended, we may need to cancel some of these dates at short notice, we will however be in contact with anyone who has booked to advise if this is the case. Bookings made are per table and all those on your booking MUST be members of your household.
We remain committed to offering a safe working environment for our staff during this time and once we re-open our gates, we will continue to operate a safe environment for our customers too via social distancing, temperature check points, the wearing of face masks, motorhome sanitisation and hand sanitisation throughout the site.
Stay safe and look after yourselves over the next few weeks!