Testimonials

Megan Hade is a star, her customer service skills are second to none. September 2021

Jonathan Caudwell was extremely helpful and very pleasant to deal with. We were really happy with our whole experience and would happily recommend him and Brownhills to anyone. September 2021

I'm sure most of your customers say this as the service is very good, but i must mention our sales executive Megan Hade who went above and beyond after a hiccup to ensure the vehicle was ready for our original date and time for collection. August 2021

The whole purchase and handover process was very good especially considering the fact that the purchase was done during the height of the pandemic. The whole team at Brownhills were faultless. And most especially our sales executive Jonathan Caudwell was amazing. He made the whole process pleasurable and stress free. Especially as this was my first brand new motorhome. August 2021

Very satisfied with all the staff that we dealt with, especially Sarah Braithwaite, who dealt with all our enquiries in a warm and friendly manner. August 2021

Extremely professional and courteous service. August 2021

The sales rep Andy Cantrell was an absolute star. His knowledge was first rate, he explained everything to me clearly. Most of all he wasn't pushy which you often see in the sales area. He just made me comfortable and want to be a Brownhills customer. Also the handover team were 1st rate. July 2021

Smooth operation from visiting to purchasing to staying the night and driving away. July 2021

Very happy with the attention I have received, all of the people I have spoken to are excellent I’m very impressed by Brownhills. July 2021

Sales executive Bo was amazing. He made contact the minute a motorhome came in and was up front and straight talking throughout. Very professional and attentive. We’ve named our new motorhome after him!!! July 2021

Having retired from business myself I can safely say you have a most efficient and professional team that truly put the customer first and foremost, for which I must congratulate you and your teams. July 2021

I can very happily say that we had the best experience ever. We were totally blown away with all the help and advice given will highly recommend you in the future. July 2021

After just about 35 years of Motorhoming with 11 different models, all but one were new, and of which now '4' were purchased from Brownhills of Newark, I feel we are able to give a fair and honest opinion to say that our experiences over all that time, with the same level of expectations from each company has led us to the conclusion that for us, your Dealership is way ahead of any of the competition that we've ever dealt with. July 2021

Sarah was a great representative of the company. Friendly and reliable. July 2021

Excellent service, couldn't be better. We have never known such service including the after sales care. Such a wonderful change compared to our first experience of purchasing our first motorhome elsewhere. June 2021

A would very much like to thank Bo Wojak for his advice and excellent customer service. I had done my own research over the duration of lockdown and had spoken to various dealers regarding the vehicle and knew what I required. Bo was by far the most genuine front of house person I dealt with from a range of dealers. Right away he understood what I was looking for he and made it a smooth process through a difficult period to carry out a transaction during lockdown. I personally felt at ease dealing with Brownhills and the handover was smooth as can be. I am looking forward to my return next year to have my vehicle check and make use of the facilities you have on offer. May 2021

It is so refreshing to deal with a company who provide such excellent customer service. It is a rare thing these days! May 2021

The service is excellent and can’t praise the staff, both who we met, and who phoned to keep us updated ***** 5 stars!!! May 2021

The sales executive was great and was friendly, informative without being too pushy. Got to say a big thank you to the handover technician guy who was very knowledgeable and answered all our questions. Also a big shout out to everyone involved from in the offices to vehicle preparation team who did a great job. May 2021

Have purchased caravans/motorhomes for the last 30 years and have never purchased from a dealer who is so professional and hassle free. December 2020

I would like to express my gratitude for everything Brownhills has done during this difficult year. Communication has been brilliant and the genuine offers of help at all stages of the buying process have been very welcome. I am new to motor homing, so I hope they continue. December 2020

Extremely happy with the after sales experience following the purchase. December 2020

We were extremely impressed by the service we received from your team; the sales executive and all staff within the preparation team. Communication from all sectors was excellent. Due to Covid we could not come to collect the motorhome, however, it was delivered to us. We were sent videos re the familiarisation of our vehicle and all questions I had were answered by email. A sterling job under difficult circumstances. Well done to all and a very big thank you for your first rate service. November 2020

Your people are excellent, especially thanks to Peter Jackson and Vicky Seth, plus the 2 guys who delivered my Motorhome (didn't get their names). Really impressive service, thank you. November 2020

Every one we have dealt with has been exceptional, Nick Abraham, Sam and Megan in prep, others who have contacted us prior to delivery - sorry can’t remember names. Also the delivery drivers who delivered the vehicle to us. We are delighted with the service we have received, all persons have been exceptional and are a credit to your company. November 2020

In these times of Covid this purchase went very smoothly. Mark Foster in sales, was, as usual excellent, informative and helpful at all times. The information videos were very helpful, although we had had a CV40 so did know most of the the van’s workings. November 2020

From the moment we contacted Brownhills they came back to us with information, costs, details and all info. We never felt that we didn’t know what was going on, very good communication. November 2020

Amazing customer service. November 2020

Neil Holt and the subsequent team involved in preparing the vehicle and handover were excellent. Also the team in the accessories shop were very happy to reserve products for us to collect on handover day. November 2020

We dealt with Bo Wojak and he was excellent, his organisation and knowledge gave us confidence on our first venture into buying a motorhome. November 2020