Testimonials

Bo, your sales executive was first class and a pleasure to deal with. He is a credit to you and your company. January 2022

I'm never ending to be impressed with all of the team and how eager they are to offer friendly assistance. The handover from Lee was excellent, Bo from the sales team was very helpful and Steve Smith from the post sales has been an example of world class customer service. January 2022

Very good sales service and finance team and this carried on with Terry the fellow who handled the handover, Will buy from you again and would recommend Mark Foster as a salesman who follows up even after the initial sale, a rare thing these days even on such an expensive purchase. December 2021

I have to say your staff are really friendly and recognize that the purchase of a motorhome is extremely important to the customer. December 2021

We found Lee who did the handover very knowledgeable even explaining a long standing problem we had with our previous motorhome that the dealer had not managed to resolve in 4 years of ownership. December 2021

We do visit your site a couple of times each year for a look around but this was our first Christmas lunch occasion. I would like to take this opportunity to thank all the staff as well as Brownhills for a lovely lunch. It was really good quality food and a nice experience with friendly staff on hand. December 2021

Having attended our 1st Brownhills Christmas lunch, we wanted to say a huge thank you. The meal was excellent, as was the service by the whole team, we were very well looked after. Very rarely these days do you receive outstanding customer service, today was a great example of that, well done to everyone involved. December 2021

Mark Foster has been excellent both in providing details ie video, responding to emails almost immediately and nothing was too much trouble. From first contact to purchase to handover and our stay on the site the customer service and staff has been excellent. December 2021

Everyone we had contact with were lovely and couldn’t do enough to help us - very satisfied and will definitely be coming back when we are ready for a change of vehicle! First choice - every time. December 2021

Thank you for the excellent Christmas lunch today which was generous, delicious and fantastically organized. I am very grateful for the benefits of my Club membership and look forward to many more years. December 2021

We have been very impressed with the level of service provided by all the staff involved with the purchase of our CV40 and handover team to date. December 2021

Could not fault the service, the staff were amazing and really helpful, it was seamless. We hadn’t heard of Brownhills but pleased we were recommended by a friend. November 2021

Just to say from the point of sale, your salesman David Groves the handover team, the shop staff, reception staff, service and restaurant team were exceptional. All were polite, helpful, knowledgeable and a credit to your company. November 2021

Excellent service, everyone that we were in contact with exceeded all our expectations. November 2021

Superbly looked after by Mike Warrington in sales and by Graham and Steve from the handover team. November 2021

Our sales executive, Jonathan Caudwell, gave us fantastic service. The whole experience was a pleasure from start to finish because of him. November 2021

We were treated with exceptional courtesy by all members of your staff from the receptionist to the cafe and throughout the entire purchase. It made the whole experience very pleasant. Nothing was too much trouble. Thank you to all your wonderful staff. November 2021

Megan Hade is a star, her customer service skills are second to none. September 2021

Jonathan Caudwell was extremely helpful and very pleasant to deal with. We were really happy with our whole experience and would happily recommend him and Brownhills to anyone. September 2021

I'm sure most of your customers say this as the service is very good, but i must mention our sales executive Megan Hade who went above and beyond after a hiccup to ensure the vehicle was ready for our original date and time for collection. August 2021

The whole purchase and handover process was very good especially considering the fact that the purchase was done during the height of the pandemic. The whole team at Brownhills were faultless. And most especially our sales executive Jonathan Caudwell was amazing. He made the whole process pleasurable and stress free. Especially as this was my first brand new motorhome. August 2021

Very satisfied with all the staff that we dealt with, especially Sarah Braithwaite, who dealt with all our enquiries in a warm and friendly manner. August 2021

Extremely professional and courteous service. August 2021

The sales rep Andy Cantrell was an absolute star. His knowledge was first rate, he explained everything to me clearly. Most of all he wasn't pushy which you often see in the sales area. He just made me comfortable and want to be a Brownhills customer. Also the handover team were 1st rate. July 2021

Smooth operation from visiting to purchasing to staying the night and driving away. July 2021

Very happy with the attention I have received, all of the people I have spoken to are excellent I’m very impressed by Brownhills. July 2021

Sales executive Bo was amazing. He made contact the minute a motorhome came in and was up front and straight talking throughout. Very professional and attentive. We’ve named our new motorhome after him!!! July 2021

Having retired from business myself I can safely say you have a most efficient and professional team that truly put the customer first and foremost, for which I must congratulate you and your teams. July 2021

I can very happily say that we had the best experience ever. We were totally blown away with all the help and advice given will highly recommend you in the future. July 2021

After just about 35 years of Motorhoming with 11 different models, all but one were new, and of which now '4' were purchased from Brownhills of Newark, I feel we are able to give a fair and honest opinion to say that our experiences over all that time, with the same level of expectations from each company has led us to the conclusion that for us, your Dealership is way ahead of any of the competition that we've ever dealt with. July 2021