Testimonials

Nick Abrahams was brilliant throughout. He made me feel welcome, kept me informed, Excellent customer service. May 2019

Excellent assistance from Shaun Jones when requiring technical help. May 2019

The whole experience from my initial "scouting" visit through to collection and beyond is a credit to your company. Please keep up the good work. Nothing seems to be too much trouble no matter who I talk to. A big thank you to all members of staff that I dealt from Dave G to the people in the accessory shop. May 2019

Great service from all, good communication post purchase as well. May 2019

I found the purchasing experience A1+ was pleased with all aspects from viewing to collection, salesman Mike Warrington was most helpful. May 2019

All of the staff we encountered at Brownhills in the various sections and departments have been very good and are a credit to your organisation. Mark Foster has been extremely helpful, patient and attentive throughout. April 2019

Absolutely first class service and treatment from start to finish. April 2019

I can’t thank our sales representative, Sarah Braithwaite, enough for her help and kind advise in helping us choose such a fantastic motorhome. She never pressurised or hurried us, taking time to ensure we were happy with our choice. Yet again Sarah made our purchase a pleasure and was friendly and yet still professional in handling our purchase. April 2019

We are very happy with our new motorhome, and all of the staff we dealt with from enquiring to collecting provided an excellent level of service, and from the point of enquiring we went away for a couple of days to think about the decision to either go ahead or decline with no sales pressure techniques which goes a long way with us. Thank you...we aim to keep our motorhome for many years but would not hesitate to deal with your company again. April 2019

Just to say that I was absolutely blown away by the professionalism of the staff and the friendliness of everyone at Brownhills and would like to add a special thank you to Michael Warrington (sales) for a fantastic experience, great accommodation on campsite & great food in the cafe.  Also a quick thank you to the staff in the accessory shop for their great knowledge and understanding. March 2019

Excellent service from everybody that was involved with our purchase, well done to all. March 2019

Our motorhome was delayed in the process of coming from manufacturer to yourselves. This situation was complicated by the fact that the delay happened at the same time as the NEC show week with key personnel not as readily available. However, I was kept well informedby Lee from the handover team and Jon from sales. Although it seemed unlikely that the van would be ready by the end of February, Jon and Lee and all the people involved in getting the van ready performed a minor miracle and got the van ready for handover on the 28th of February, giving us just enough time to get it ready for our foreign holidays.  I have to compliment everybody (receptionists, technicians, sales staff, handover team, security officers and bistro staff) for their friendly and helpful support during the handover process. March 2019

Very pleased with Brownhills overall a vast improvement from our 2 previous experiences. Both Gary Taylor and Terry Tyler were brilliant.  Excellent handover, Terry is very knowledgeable and gives good customer service. January 2019

All the staff that I dealt with were very professional in their approach. That's Jon, Graham, Craig, Alex and Emma in the Accessory Shop. January 2019

We appreciate the facilities offered at Brownhills especially for people travelling a distance, overall a very good experience. January 2019

We were thoroughly impressed with the service and all facilities. January 2019

Everybody was friendly & helpful, not possible to do more. January 2019.

Fabulous service, very professional & great staff. Swimming pool etc a fantastic bonus for an enjoyable stay. January 2019

Just keep doing what you're doing - fantastic friendly staff and so helpful - Brilliant service, thank you. January 2019

If life was as convenient and simple as the experience I have just had purchasing a motorhome the world would be a better place. The service received from purchase, through to finance, prep and handover was seamless. Even the free Xmas dinner was a very pleasant surprise. The teamwork was faultless and very accommodating. December 2018

All staff were very friendly and helpful. We love our new van and look forward to many adventures in it. December 2018

Bo Wojak was extremely helpful and informative throughout the decision making purchase and was always attentive to our questions. In addition our handover done by Graeme was very professionally done and both his and Bo's customer service went the extra mile when we had forgotten our paperwork. They were both accepting and accommodating in this respect. November 2018

The whole experience from start to completion has run very smoothly. Your staff are all very helpful and always friendly and willing to help. Once again many thanks to your sales executive Jon Baker. Top man. November 2018

This is the 5th motorhome we have bought from Brownhills and the service we have received over the years has greatly improved. This time it has been 10/10, on our way home the wheel trim that had been replaced, fell off. We reported this to Sarah, and with 48 hours we had an email from Lesley saying it was on its way - it was delivered to our doorstep the next day! It was the first time we had met Sarah, who immediately made us feel at ease with her warm personality. The handover was excellent, what the chap didn't know wasn't worth knowing, and he came back the morning after to check everything was ok and answered all our questions. December 2018

We cannot express enough how impressed we are with all the staff involved with the purchase and handover of our Adria Coral on the 30th Oct. Everyone is so helpful. Dave Groves, Vicky and Lee from Prep Team, Shaun and the admin girl in the service dept who gives our Westie her treats! The reception personnel, Rick at handover. The tall electrician who rectified the tv problem and the drivers who ferried us to town. This is not to forget others who work at Brownhills who will always answer a query. Wouldn't go any where else. November 2018

Purchase was made easy because you were happy to take our car and caravan in p/x which was hassle free. Excellent service from the Caravan Company who collected our caravan. November 2018

I would just like to say that the whole experience was great. The sales executive made us feel relaxed,with no hard sales pitch, just a very friendly and informative experience. Everyone we came into contact with made use feel at ease. Even the guy on the gate who checked to see if I had settled ok as I had arrived late and I was unfamiliar. Thanks to all. November 2018

Brownhills service is second to none, a thoroughly excellent buying experience. November 2018

Prior to visiting your site I had read several reviews which were not encouraging.However my experience was first class, from the first encounter with the sales executive, Franco, to the technician who spent 2 hours guiding my wife and I through the motorhome. I had received updates every few days and all your staff impressed me. I would particularly draw your attention to Franco the sales exec and the technician, they are a credit to Brownhills. Sep 2018

I would like to say that throughout the process of buying my new motorhome, I was impressed with the courtesy and efficiency of your staff. In particular, Vicky Seth, who guided me through the final stages, was most helpful and I am extremely grateful to her. Jon and Terry made the handover pain free.  July 2018.